Industrial Engineer. Project manager Zhamira Cairos

Experience

PROFESSIONAL EXPERIENCE
Service Coordinator 02/2015 - 10/2018
Independent Transportation Company, Maturin, Edo Monagas, Venezuela
Transportation services for executive personnel of companies in the eastern region of Venezuela.
• Increased sales by 30% by expanding service offerings to public and private companies, securing new contracts.
• Ensured 100% service availability through reliable and efficient operations.
• Designed, coordinated, and supervised the vehicle maintenance schedule, focusing on preventive and corrective actions, achieving a 90% compliance rate.
• Managed procurement of spare parts and supplies with vendors and workshops, ensuring consistent availability of transport units.
• Coordinated safety inspections with clients to ensure compliance with safety specifications.
• Monitored project budgets and expenses, reducing operational costs by 20%.
• Tracked service progress, identified potential risks, and implemented mitigation strategies, ensuring 100% service compliance.

Strategic Planner 03/2012 - 07/2014
Arquiteco CA, Venezuela
Consulting company specializing in management, engineering, and design projects in the oil and gas, chemical, electrical, and infrastructure sectors, handling over 30,000 project hours per year.
• Contributed to over 15 basic and detailed engineering projects in the oil and gas sector (PDVSA) as a Quality Engineer.
• Ensured adherence to the company's quality systems and procedures, as well as client quality requirements, successfully closing all projects at 100%.
• Managed labor hours, resources, budgets, and payment milestones using Microsoft Project, reporting to the Project Manager to mitigate deviations during project execution.
• Streamlined the invoicing process, reducing invoice processing time by 30%.
• Led project execution improvements to meet client requirements, enhancing quality standards and increasing customer satisfaction by 50%.
• Improvement invoices process and all supports required, achieved reduced by 30% the time of process
• Elaborated invoices and all supports required by the client to ensure timely payment improvement by 30%
• Manage and implement improvements in project execution to meet customer requirements and ensure quality in accordance with the service contract increased customer satisfaction by 50%.

Quality Coordinator/Planning Engineer 03/2005 - 09/2010
JAP CONSULTORES DE ORIENTE C.A, Maturin, Edo Monagas, Venezuela
Consultancy oriented to the development of management, engineering and design projects in the areas of oil, gas, chemical industry, electrical sector and infrastructure over 80.000 hrs/year in project.
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• Played a key role in designing and implementing the company's internal quality system based on ISO 9000 standards, ensuring compliance with industry regulations and best practices.
• Created and maintained quality documents and procedures, ensuring they were up-to-date and aligned with ISO 9000 requirements.
• Participated in over 12 Basic and Detailed Engineering projects for the Oil & Gas Industry (PDVSA), leading the implementation of quality systems in accordance with ISO 9001.
• Ensured adherence to the consultancy’s quality systems and procedures during the development and final issuance of project documents to meet client quality requirements.
• Managed man-hours, resources, budgets, and payment milestones using Microsoft Project, reporting to the Project Manager to prevent deviations in project execution.
• Prepared invoices and provided the required supporting documentation to ensure timely payments from clients, improvenment the process in 30%.
• Managed and implemented improvements in project execution to meet client requirements and ensure quality according to the service contract.

ADDITIONAL EXPERIENCE
Freezer, Cooler, and Deli Stocker Associate 09/2022 - 05/2024
SAM’S CLUB, Katy, Houston Texas
American chain of membership-only warehouse club retail stores owned and operated by Walmart Inc

• Ensured proper product rotation, reducing losses by 70% and maximizing department profitability.
• Increased department sales by 30% by ensuring product availability through effective inventory management and system updates.
• Planned and executed 10 audits with team leaders, optimizing area management and ensuring a smooth logistics process, achieving 100% product availability.