Charla Janell (Long) Serbent - Executive Director - WWP - Global Supplier Quality Engineering at Dell
EDUCATION:
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My favorite college memories are activities with ASME and the Student Engineering Council. I developed lifelong friends and learned a lot about leadership. I spent several years working in supporting roles for chemical plants and then transitioned to Sales roles. I held technical sales and sales manager roles for Nalco Chemical, GE, and PPG. At PPG, I held several executive roles in sales. I was promoted to General Manager Asia Pacific and moved to China where I still live today. I changed jobs to Dell in 2009 and today I lead a global team as Executive Director of Supplier Quality. The SPE-GCS scholarship have an impact because first, receiving scholarships was very important for me to be able to afford college. Second, my scholarships always motivated me. I always felt I needed to repay the investment others were making in me by working hard. I packed my schedule with 18+ hours a semester and never missed class. I did not know any engineers when I chose engineering as field of study. But I enjoyed math and physics and others help to point me in this direction. My advice to current students is twofold:
- Be hands on - Many classes that I initially thought were not very interesting are very important and interesting to me today: Materials, Test and Measurement methods, Statistics.
- Never stop learning - take classes that interest you even if they aren't required. Take advantage to open courseware and all the tools available to learn today.